FM Approvals has been made aware of a firmware defect that affects the performance of certain Gamewell-FCI brand fire alarm control panel products.
Company Identity: Gamewell-FCI
Address: 12 Clintonville Road, Northford, CT 06472
Contact information: Brian Carlson, Manager, Marketing, Gamewell-FCI
Product Identity: Model ILI-MB-E3
Description: Intelligent Loop Interface Board (part of E3 Expandable Emergency Fire Alarm System)
Product Identity: Model ILI-S-E3
Description: Expansion/slave board (part of E3 Expandable Emergency Fire Alarm System)
FM Approval Status: All models bearing the FM Approvals certification mark
ILI-MB-E3 and ILI-S-E3 boards manufactured between May 15, 2015 and August 06, 2015 (date codes described in the attached bulletin) that use version 4.0-114 firmware, together with certain detectors on the same Signaling Line Circuit (SLC) loop may not transmit alarm signals in the event of a fire. The loop device combinations at risk are described in the attached bulletin. It is conservatively estimated that there are about 1,000 installed systems that are potentially affected by this firmware defect.
If you suspect that you are in possession of an E3 Expandable Emergency Fire Alarm System containing the identified affected modules bearing the FM Approvals certification marking, please contact your local Gamewell-FCI distributor for a downloadable firmware upgrade.
Technical support is available by contacting Gamewell-FCI Technical Services at 1-800-274-4324 or Gamewell-FCI.Tech@honeywell.com.