FM Approvals has been made aware of a manufacturing defect that affects the performance of certain Fire Sentry brand flame detector products.
Company Identity: Honeywell Analytics
Address: 405 Barclay Boulevard, Lincolnshire, Illinois 60069-3609, USA
Contact information: Service Centers
Americas: Tel: +1 847 955 8200
Toll Free: +1 800 538 0363
Asia Pacific: Tel: +82 (0) 2 6909 0300
Tel: 0800 333 222 44 (Freephone Number)
Tel: +41 44 943 4380 (Alternative Number)
Product Identity: Models SS4, SS2, FS7, FS10R
Description: Flame Detectors
FM Approval Status: All models bearing the FM Mark
Serial numbers of the products in question, as indicated in the attached Honeywell Product Safety Notice, have been manufactured using a faulty integrated circuit (IC) device. In certain instances, use of these flame detectors may result in improper operation over a period of time, including false alarms, abnormal LED functionality and, in limited instances, failure to detect. Therefore, it is advisable that all flame detectors specified in the attached Product Safety Notice be returned to Honeywell for replacement.
As indicated in the attached Product Safety Notice, please contact your local Honeywell service office for immediate replacement and follow the recommendations under ‘Action requested’.